- The gift card issuer is Jay Jays Trademark Pty Ltd (“Jay Jays”) ABN 98 004 981748.
- A lost, stolen or altered gift card will not be replaced, refunded or redeemed.
- Once activated the gift card is: redeemable for merchandise at Jay Jays stores and online in the country of issue; not redeemable for cash and is not a negotiable instrument; not able to be reloaded; partially redeemable.
- Gift cards expire three years after the issue date or until no amount remains on the gift card.
- Cash, refunds or credits will not be given for any unused amount after the gift card expires.
- Check gift card balance in store or on the Jay Jays website.