The offer description on the offer page contains important information on how to redeem your discount. Make sure you:
Read the details and terms & conditions carefully
Check for any exclusions
Note that in-store and online codes are not interchangeable
Common reasons a code might not work:
Exclusions – The item or booking may not qualify for the discount. Check the terms and conditions to ensure it’s eligible.
Code already used – Vault codes are unique and single-use. If you’ve used it before, you can request a new code via the link on the offer page.
Limit of codes – You may have reached the maximum number of codes allowed for that offer.
Please contact us at support@bluelightcard.com.au and we’ll help. Please include screenshot of the items you’re trying to purchase. This helps us resolve your query quickly.
⚠️ Important: If you complete your purchase without the discount applied, you are authorizing the transaction at full price. Any resolution from the company will then be at their discretion, and you’ll need to contact them directly.