📧 I can’t find the email with the Shopping Card I purchased, where is it?
You’ll always find your Shopping Cards in the wallet section of your account. Any Shopping Cards you’ve bought will be stored there. Please contact us if you cannot view or locate your Shopping Card.
🧾 Where can I view a receipt for my order?
You’ll get an email receipt after purchase. This shows your order number and the date of your purchase.
💷 Will I receive a tax receipt for my purchase?
GST is already included in most Shopping Cards. We’re not able to provide a separate tax receipt.
📩 I haven’t received my email receipt and may have entered the wrong email address, what should I do?
Please contact us and we’ll be happy to help update your details and resend your receipt.
⏳ I haven’t received the Shopping Card I purchased, what should I do?
Shopping Cards normally arrive instantly. If it’s been more than 2 hours and you still haven’t received yours, please contact us so we can look into it.